OWL Stage 3 Re-Opening:
The procedures that the Oliver Wolcott Library has adopted are in adherence with the guidelines and requirements set forth in the Governor's Re-Opening Connecticut, Sector Rules, dated June 6, 2020, as well as any subsequent sector rules. As noted in the requirements, the most important consideration will be the health and safety of employees and patrons.
As of May 15, we have expanded what we began offering in March.
Below are the updates effective May 15:
THURSDAY NIGHTS ARE BACK!
We will again be open on Thursday evenings until 9 PM.
OUR QUIET ROOM, THE EMSLIE ROOM, RE-OPENS!
We will re-open the Emslie Room, our quiet room located on the first floor of the colonial house section of the library. For the safety of our community, we are limiting use to four patrons at one time.
MORE SEATING AND STUDY AREAS!
We will have expanded options available to sit and study, including options in the children’s room and the re-opening of the Emslie Room.
NEWPAPERS - Coming in mid-June:
We will resume offering newspapers for patrons to read at the library in mid-June. Our magazines continue to be available to read here or borrow.
CURBSIDE SERVICE CONTINUES - BUT BY REQUEST ONLY.
Please see below for details.
HOURS FOR ON-SITE VISITS:
|| 10 AM to 5 PM
|| 10 AM to 9 PM
|| 10 AM to 5 PM
|| 10 AM to 9 PM
|| 10 AM to 5 PM
|| 10 AM to 2 PM
HOURS FOR CURBSIDE SERVICE:
|| 10 AM to 4 PM
|| 10 AM to 8 PM
|| 10 AM to 4 PM
|| 10 AM to 8 PM
|| NO CURBSIDE SERVICE
|| 10 AM to 1:30 PM
|| NO CURBSIDE SERVICE
What You Need to Continue to Do When Visiting the Library:
- Masks are still required for all who enter the library
- Social distancing of 6 feet
- Social distancing of 3 feet when at the circulation desk
- Stay home or utilize one of our contactless services if you are not feeling well
What remains closed/unavailable/limited use:
- The Jamie Gagarin Community Room remains closed at this time.
- Limited use in the magazine/newspaper area: patrons may browse but seating is not available in this area at this time.
- Emslie Room is available but limited use.
- We are not able to provide indoor, on-site events, at this time.
The Library will continue to offer:
- Curbside Service
- Virtual Book-A-Tech service
- Self-directed and Virtual Events
- and being planning some limited capacity, outdoor events
CURBSIDE SERVICE CONTINUES - BUT BY REQUEST ONLY
As we are pleased to move toward greater accessibility to our physical library for our community, Curbside Service continues but by special request only.
- Effective May 15, items you request will NOT automatically be processed as Curbside Service. All requests will be "held" for you behind the circulation desk for pick up as had been our previous procedure.
- However, if you still prefer pick up from the tent, you may specifically request the service by emailing us at: [email protected] or calling 860-567-8030.
You must let us know you'd like Curbside in your email, or tell us when you call. Books will be checked out to you, wrapped and placed inside the tent.
Again: Items requested through our ACORN app or form our website WILL NOT be automatically processed as CURBSIDE. ALL requests will be held inside the library as of May 15 unless otherwise requested by you by sending us an email or calling us.
Click here for more information about Curbside Service. If you have any questions about Curbside Service, please email us at [email protected] or call us at 860-567-8030.
Effective Saturday, March 20:
- We will not limit the number of patrons inside the library at one time to browse and select materials. Patrons who visit the library are required to bring and wear their own mask or cloth face covering that completely covers the nose and mouth unless doing so would be contrary to his or her health or safety due to a medical condition. Patrons who visit the library must also comply with other social distancing and protocols that the library currently has in place. See below for full details.
- Patrons may freely use our public access computers. No reservation/appointment necessary. Use is limited to one hour. Patrons should use the hand sanitizer supplied by the library before and after use of the computer since these areas are only cleaned once per day.
- Patrons may also freely access our wifi network both inside and outside the library.
- Catalog computers are now available for use. Patrons should use the hand sanitizer supplied by the library before and after use of the computer since these areas are only cleaned once per day.
- Patron may sit and study at the library. We have provided study tables and chairs in the computer area as well as in the stacks. Patrons are free to sit in these areas.
- Patrons may enter and exit the same door.
- Only one bathroom is open which is now a unisex bathroom.
For complete details, and up-to-date information about OWL and Re-Opening Progression Plans, please subscribe to our e-newsletter, visit our website, and follow us on social media.
Your Safety is a Top Priority
The safety of our community is a top priority.
The Library has adopted a number of safety procedures and purchased supplies to safeguard our staff and patron including but not limited to: upgrading the air filter on our main air handler unit to a MERV15 filter, installing safety shields at the circulation desk, establishing strict cleaning protocols, increasing the frequency of cleaning high-traffic areas, requiring all staff to wear masks, and quarantining of returned materials.
The Library has commissioned an HVAC Engineering firm to study the Library’s air circulation and air filtration issues with a particular focus on the Jamie Gagarin Community Room and the 1799 Colonial House sections. Recommendations will be closely reviewed by the Library in order to ensure the high standards are community expects and deserves. As a result, the Jamie Gagarin Community Room will remain closed to events at this time, and we have limited use for the 1799 Colonial House.
Our main library area in the modern building designed by Eliot Noyes has a recently upgraded air handler system that is equipped with a MERV15 filter and is set at its highest fresh air capacity. The air handler and air conditioning systems are both Trane systems and are maintained by Trane. All of the ceiling fans and bathroom fans in the main library area have also been reviewed by an electrician to ensure they were operating properly and according to standards.
FAQ About Our Re-Opening:
To help you in visiting the Library, we have prepared a list of anticipated questions and provided our answers. Please note that at this time of great uncertainty, we may modify our plans as needed. If you have additional questions, please call us at 860-567-8030. or email us at [email protected]. We welcome you back!
Below are Frequently Asked Questions (FAQ) about our Re-Opening for OWL
Beginning May 15, what are the library’s hours?
The Library will be open for library services six days a week:
- Mondays, Wednesdays, and Fridays from 10 AM to 4 PM
- Tuesdays and Thursdays from 10 AM to 9 PM
- Saturdays 9:30 AM to 1:30 PM
Will Curbside Pick-Up remain available? And what are the hours for Curbside Pick-Up?
Yes. Curbside Pick-Up will remain available! It is safe, convenient, and contact-less.
The hours for Curbside Pick-Up are the same as the library hours above except that there is no Curbside Service available on Friday. Click here for more information about Curbside Service.
Do I need to wear a mask? What else am I required to do if I visit?
Yes. Everyone over the age of two visiting the library is required to bring and wear their own mask, or face covering that completely covers their mouth and nose, unless they have a medical condition that prevents them from doing so. You must maintain social distancing when visiting the library of six feet when talking with any unrelated person, and maintain a social distance of 3 feet when checking out materials or talking to staff at the circulation desk.
You are also asked to be monitoring your own health. If you or anyone in your household is feeling sick, you should not visit the library.
What has the Library done to keep staff and patrons safe when checking out or asking a question?
The Library has implemented several measures to keep you and the staff safe. We have installed safety shields at the circulation desk. You are required to wear masks or face coverings even when standing behind the safety shields. We have also reduced the number of check-out stations to allow for more social distancing. All staff are required to wear masks and also monitor their health daily. Our air handler system that works in the main library area is serviced by Trane and has met the standard set by the State for air circulation systems. We also instituted other procedures to increase air circulation such as keeping overhead fans operational. These are just a few examples of the many measures we have implemented.
Are staff wearing masks?
Yes, all staff are required to wear masks, and for many tasks, they also wear gloves. Additionally, staff are required to monitor their healthy daily.
What should I do if I touch a book/item and decide I don't want it?
We ask that you try to limit the number of items you pick up. We also ask that parents strictly monitor their young children to avoid having them handle or pull books/items off the shelf. If you do touch a book or media item and then decide not to borrow it, please leave it on a table for staff to re-shelve. Items left on tables will be automatically re-shelved by staff.
Can I return books and other materials when I visit?
Yes, materials may be returned either inside the library in a return box we have installed by the Jamie Gagarin Community Room or they may be returned outside the library in the outdoor drop box located on the north side of the building. Please note that because of the quarantining of materials, they will not be removed immediately from your account.
Can I bring my children?
Yes! We do require that any child over the age of two wear a mask (unless they have a medical condition which prevents them from doing so) and that parents carefully monitor their children while inside the library.
Can I access the catalog when I am at the library?
Yes. We have one catalog computer set up for use at the library. We ask that you sanitize your hands before and after, using the hand sanitizer supplied by the library since these areas are only cleaned once per day. We also strongly encourage you to use your own smart phones or other devices to access our catalog while visiting the library. If you do not have or do not wish to access the catalog this way, library staff is more than happy to assist you by looking up anything you need in the catalog.
Can I access your public computers?
Yes, we will have three public computers available for use. We ask that you sanitize your hands before and after, using the hand sanitizer supplied by the library since these areas are only cleaned once per day.
Can I access the library's WiFi?
Yes. You may access the library's fiber WiFi network inside or outside the library.
Do I need to make an appointment to visit? Can I make an appointment?
There are no appointments required to visit the library.
Where do I enter and exit?
You may enter or exit either the main door located on the south side of the building or the parking lot door located on the west side of the building. You may enter and exit using the same door. We do ask that you always maintain social distancing when entering and leaving.
Will there be staff available in the library to assist me?
Staff will be able to help you select materials by searching the catalog for you, if needed, and offering reading or viewing suggestions. Staff will be unable to assist with the self-serve public copier and they will be unable to assist with the public computers.
Will a bathroom be available?
There is one, unisex bathroom that will be available for use.
If I am disabled, is there an accessible bathroom?
Yes, please ask one of our staff to direct you.
Will a water fountain be available?
The water fountain may only be used to fill a water bottle. It may not be used as a fountain.
Can I reserve your meeting room?
No. At this time our meeting room is unavailable for meetings.
Is the public bulletin board available?
No, the public bulletin board is closed at this time.
Will the Library be offering program events?
The Library will continue to offer virtual program events and self-directed events. To learn about our virtual events, please visit our website at www.owlibrary.org. We are also beginning to plan some possible limited capacity, outdoor events.
How can I stay up-to-date on what is happening at the Library?
Regularly visiting our website and subscribing to our e-newsletter are the best ways to stay up-to-date on Library events and news. Our e-newsletter is free. To subscribe, visit our website at www.owlibrary.org and then enter your email address into the “Subscribe to E-newsletter.” You may also wish to follow us on Instagram or Facebook.
If I have a question about Curbside Pick-Up or want to place a Curbside Pick-Up Order, how do I do this?
If you want to place a Curbside Pick-Up order or have questions about Curbside Pick-Up, then please email us [email protected] or call us at 860-567-8030.
If I have questions, whom should I call?
If you have questions, feel free to email us at [email protected] or call us at 860-567-8030.
We will continue to offer Curbside Service. Curbside service is contactless and easy to use! Borrow books, DVDs, music CDs, audio books, even the latest issues of your favorite magazine. We'll pull together everything you want then safely wrap it up for you to pick up outside in our curbside service tent. For information about how to place a Curbside Order, click here.
The OWL Box located inside Bantam Market n Bantam is open. The OWL Box is a vending machine filled with physical books, audio books and DVDs. Any library card holder may use the OWL Box.