Oliver Wolcott Library
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About OWL

  

OWL-  Stage Two Re-Opening Progression

Beginning Wednesday, July 15

 
There is no way back, only a new way forward!  On June 1, OWL began offering contact-less, same-day Curbside Pickup. We will continue to offer this service.  We anticipate that on Wednesday July 15, we will begin our next phase (Stage 2) in the progression of our re-opening plans.
 
The procedures that the Oliver Wolcott Library has adopted in adherence with to the guidelines and requirements set forth in the Governor's Re-Opening Connecticut, Sector Rules, dated June 6, 2020.
As noted in the requirements,  the most important consideration will be the health and safety of employees and patrons.
 
Beginning July 15, Stage 2 will allow:

•a  maximum of 12 patrons inside the library at one time to browse and select materials.  Patrons who visit the library are required to bring and wear their own mask or cloth face covering that completely covers the nose and mouth unless doing so would be contrary to his or her health or safety due to a medical condition.  

•a  limited number of unrelated patrons using the Children's Room at one time

•access to two public computers, by appointment only.

The Library will continue to offer:
•Curbside Pick-up, Personal Book Browser, Virtual Book a Librarian, and host of self-directed and Virtual Events will continue to be offered
 
 
In order to follow social distancing and cleaning requirements, we must significantly limit the number of people inside the library at one time and the length of visits. There may be times when you have to wait to enter the Library or to access the Children's Room.  If you want to avoid waiting, please continue to use our Curbside PickUp.
 
For complete details, and up-to-date information about OWL and Re-Opening Progression Plans, please subscribe to our e-newsletter, visit our website, and follow us on social media.
 
Please note that at Stage 2, patrons may visit but cannot “stay” at the library.   We are unable at this time to allow patrons to sit, read, study, work, or engage in any activity that prolongs visits or utilizes shared furniture/spaces.
 
 
Safety: The safety of our community is paramount. The library has adopted a number of safety procedures and purchased supplies to safeguard our staff and patrons.   Those include canceling our annual Festival of Trees, prohibiting group gatherings, installing safety shields at the circulation desk, establishing cleaning protocols, quarantining of returned materials, requiring masks and gloves for staff, and much more.
 

 

MORE INFORMATION

Stay informed, learn about resources: Sign up for OWL News to get updates from OWL and information about our digital resources and services available during our temporary closure.

Are there any library resources I can use while the Library is closed?
Yes. The Library provides a wide array of digital offerings, including e-books and e-audio, and access to a multitude of 
online resources.  We will be highlighting these resources in upcoming e-newsletters and on our social media.

PLUS- we are actively working, and hope to launch, a number of virtual events. Watch for updates. We are very excited about this and are working hard to try to make this possible!

Is there any way I can access physical items during the closure?
We are currently evaluating the possibility of keeping the OWL Box located inside of the Bantam Market open for our patrons.

Will you be buying more e-books and e-audio?
YES. For the duration of the closure, we have significantly increased our purchasing of e-books and e-audio. This will increase availability and decrease wait time for in-demand e-books and e-audios.  We will be purchasing these for all ages: adults, teens and children.

What if I have trouble downloading an e-book or e-audio? What if I have never done that before? We are here to help you!  If you need help setting up an e-book or e-audio account, email us at [email protected] or send us a direct message via our Facebook or Instagram account. One of our staff will get back to you as soon as possible.

What if my items are due? Will I accrue late fees?
The due dates for all checked-out circulating materials have been extended to May 1. We are a fines-free library and no late fees will accrue on materials that were originally due during the closure period.

Can I drop off my materials in outdoor book drops?
Outdoor book drops will also be closed during this time period. PLEASE, for the safety of our staff, do not return any items. HOLD ON TO ANY LIBRARY MATERIALS until such time as the library is able to re-open and begin accepting returns again.

What if some of my holds are ready for pick up?
The Library is closed so you cannot pick up any holds, even if you received a notice telling you that there is a hold waiting for you.  Please disregard the pick-up by date listed in your account. We will reserve any items that are on hold for you, and extend the pick-up date once we are open again.

Why can’t I place new holds through the catalog?
Staff are unable to process holds on items in our library while we are closed, so to avoid a backlog, we are temporarily disabling holds on physical items. However, you can still access and place holds on e-books and e-audiobooks.

I am having trouble logging into My Account, what do I do?
If you are having any trouble logging into your account or have forgotten your account password,  email us at
[email protected] or send us a direct message via our Facebook or Instagram account. One of our staff will reach out to you as soon as possible to help resolve the issue.

My library card is about to expire. How can I renew?
All accounts nearing their expiration dates in March or April have been renewed until May 1of this year.

I am having trouble accessing your digital resources.  Is there anyone that can help me?
If you have any questions about your account or how to access digital resources, please email us at
[email protected] or send us a direct message via our Facebook or Instagram account. One of our staff will reach out to you as soon as possible to help resolve the issue.

What You Can Do

Keep Yourself and Your Community Healthy

  •  Cover your mouth with a tissue or your upper sleeve when coughing or sneezing.
  •  Discard used tissues immediately.
  • Wash your hands often for at least 20 seconds with soap and water or use hand sanitizer that is 60–90% alcohol-based.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Practice social distancing. Try to keep an optimal six-foot distance from other people.
  • Stay home if you are not feeling well or experiencing flu-like symptoms. Contact your doctor. Avoid any unnecessary interactions.
  • Up-to-Date Health Alerts & Information

CDC: Coronavirus Disease 2019

Look to the Centers for Disease Control and Prevention for some of the most comprehensive information available regarding the coronavirus outbreak.

State of Connecticut- Coronavirus

https://portal.ct.gov/coronavirus

 

160 South Street, P.O. Box 187 Litchfield, Connecticut 06759 | Ph: 860-567-8030 | Fx: 860-567-4784

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